Fact: 80% of people surveyed had changed a purchase decision due to a bad review they saw online. And with competition tighter than ever, businesses are seeing that Online Reputation Marketing is now a necessity.
What is Online Reputation Marketing?
Your online reputation is important. With the huge and ever-growing population searching online to evaluate businesses, bad comments and reviews about your business can gravely affect your target market’s purchasing decision. This is why it is critical to monitor your online reputation and take a plan of action to counter any negative material and proactively act to produce positive material about you, your brand, your business, and your products/services.
Why Monitor Your Online Reputation
According to studies, 78% of Internet users conduct product research online and 80% had a change in purchase decision after seeing a negative review online. Your business can be at the mercy of online commentaries – or you can use these to your advantage!
What We Do? – Online Reputation Marketing Services
Research, Set Up, and Claim Local Directories: Thousands of customers everyday search on local business directories like Google+, Yelp, Yahoo Local, and dozens of other sites to find the most reputable company to do business with, if you haven’t claimed your online space, you are giving away potential customers to your competition.
Average Up Your Reviews and Bury Your Bad Reviews: Each poor review not only is publically read by your potential customers, but it also brings down your reputation score on local directory sites. Many local directories such as City Search and Insider Pages aggregate reviews from other sites. Your business will explode with positive reviews providing ALL of the directories with top-notch reviews to spread the good word about your business.
Create A Customer Review Strategy: Consumers will read an average of 10 reviews before making a decision and research shows that customers do not trust a company that has less than 10 five star reviews! You will be equipped with a simple process and strategy to keep raving customer reviews flowing in month after month!
We Train Your Staff To Maintain Your New 5 Star Reputation: Your company will be provided our proprietary reputation marketing training solution for each one of your staff members. This will educate and inspire them to engage in developing and maintaining a 5 star reputation culture. This proactive method in creating and maintaining your 5-star reputation will almost guarantee your seat at the table as being a market leader and most reputable company to be doing business with!